FAQ2024-04-24T14:57:34-07:00

Our FAQ

Here Are Our Most Frequently Asked Questions.

We’ve listed some of the questions we get most and their answers below.  If your question isn’t answered here, please feel free to contact us!

Will health insurance cover nutrition counseling?2024-04-24T15:02:22-07:00

95% of our insurance clients pay $0!

Many health insurance plans do cover nutrition counseling (also called Medical Nutrition Therapy), either as a medical or preventive health benefits, and often at no cost to you. You are responsible for verifying what your plan does or does not cover and what your portion of the cost will be. If you like to prevent billing surprises like we do, we would encourage you to check your benefits. We highly recommend you call the number on the back of your insurance card and ask these specific questions.

What is the cancellation policy?2024-01-28T15:06:49-08:00

As a small business, we count on every patient. We ask that you give us at least a 48-hour heads up to cancel or reschedule your appointment. If you are unable to give us advanced notice, there will be a fee of $100 for no-shows and same-day appointment cancellations. There will be a fee of $50 for late cancellations made the day prior to the appointment. In order to support our practice, and your fellow patients, please let us know as soon as possible if you won’t be able to make your scheduled time.

How often should I follow up?2022-04-20T08:47:24-07:00

We like to schedule your first follow-up within 1 week of your initial visit. After that, we recommend patients follow up every couple of weeks. You and your dietitian can make a plan that works for you, factoring in your health concerns, finances, scheduling, etc.

What happens during the first visit?2024-01-13T15:28:44-08:00

Your first visit with your dietitian will be 80 minutes long, and follow-up visits will be 50 minutes. You are the expert on your own body, and we believe it’s essential to thoroughly investigate your health history before we start making recommendations for your future. Your dietitian will get to know each area of your health, including diet, sleep, physical activity level, and mental health. Then, you’ll set one or two small goals together and make a plan to follow up next week. This initial visit is an introduction, a first step. While you won’t walk away with all the answers on day one, you and your dietitian will start to identify a personalized plan that will guide the following visits.

What should I expect before my first visit?2023-07-24T10:34:52-07:00

We will give you a call to schedule your first appointment with us, but if we don’t catch you at a good time, feel free to call (or text) us back at 503-847-9952.
Once you’re scheduled, we’ll send you a link to our patient portal. We ask that you fill out these forms at least 48 hours before your scheduled appointment. If you’ve had recent bloodwork or testing done that you think would be helpful for your dietitian to review, bring printouts, or email documents to support@youcosehealth.com. We also ask that you verify your insurance coverage before your first visit. We know that insurance can be confusing and stressful. Our Verifying Benefits Questionnaire, included in our pre-visit forms, outlines exactly what to ask your insurance company in order to determine your level of coverage and any financial responsibility you may have. And, if any confusion comes up, we’re here for you.

Where will we meet?2023-07-24T10:37:19-07:00

We are currently seeing patients both virtually and in person. We have offices located in East Portland, Gresham, and Beaverton. Our goal is to schedule you with a dietitian that best fits your nutritional needs and your location preferences.

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